Privacy Policy

Last updated: 11/9/25

Chain Commander Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

1. Information We Collect

We may collect:

  • Your name, email address, and phone number (when you fill out our contact form, book a call, or email us directly).

  • Basic details about your property move (when you choose to share them with us).

  • Technical data (such as IP address and browser type) through website analytics and cookies.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide our services.

  • Communicate with you about your move and coordinate with third parties (such as estate agents, solicitors, or removal companies) with your consent.

  • Improve our website and services.

  • Comply with legal or regulatory obligations.

3. Sharing Your Information

We will never sell your personal data.
We only share your details with:

  • Trusted third parties directly involved in your property move (with your permission).

  • Service providers that support our business (e.g. email hosting, website analytics).

  • Regulators or legal authorities if required by law.

4. Cookies and Analytics

Our website may use cookies and Google Analytics to understand how visitors use our site. You can disable cookies in your browser settings at any time.

5. Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

6. How Long We Keep Data

We only keep your personal data for as long as necessary to provide our services or meet legal obligations.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the data we hold about you.

  • Request corrections or deletion of your data.

  • Withdraw consent for us to contact you.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.

8. Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact us:

Chain Commander Ltd
Email: hannah@chaincommander.co.uk
Address: 1 South Hayes, Modbury, PL21 0QX